How to Swap a Provisions Subscription
When you'd like to swap your current provisions subscription for a different one, you can ask us to help you, or you can manage it yourself in your online account. Here's how:
- Log into your online account
- Click on Manage Subscriptions (it's under Account Details)
- For the subscription you'd like to change from, under Actions, click on Swap
- Select the new provisions offering you'd like. There is a Search bar into which you can type keywords like "Seafood" or "All-In."
- Confirm size, delivery frequency, and next charge date (choose the 1st day of the month in which you first want the new provisions), then click Swap Product.
A word on managing your subscriptions online
- If you have not yet activated your online account, or you're not sure if you have an online account or not, email us and we'll resend you an activation link.
- By the way, this is a point of confusion for some customers, but signing up for a subscription does not automatically enable an online account. Subscribers do need to activate their online accounts by clicking through on an activation email that we send you.