How to Skip a Delivery Month
When you'd like to skip a delivery month, you can ask us to help you, or you can manage it yourself in your online account. Here's how:
- Log into your online account*
- Click on Manage Subscriptions (it's under Account Details)
- In the navigation menu on the left, under your name, click on Billing Schedule
- Find the future delivery you'd like to skip, and click Skip
If it's after the 1st of the month that you want to Skip, your card has probably already been charged. In this case, email us and we'll work with you to figure something out.
If you have not yet activated your online account, or you're not sure if you have an online account or not, email us and we'll resend you an activation link. By the way, this is a point of confusion for some customers, but signing up for a subscription does not automatically enable an online account. Subscribers do need to activate their online accounts by clicking through on an activation email that we send you.